Shipping and Delivery

Welcome to Benson & Harper London!

As a subsidiary of Global Commerce Media, headquartered in Hong Kong, Benson & Harper is committed to providing you with a seamless and enjoyable shopping experience. We offer free shipping on all of our products, ensuring that you get the best value every time you shop with us.

Below are the details regarding our shipping and delivery policies, in line with UK e-commerce laws:

Processing Time

Once you place an order, we typically take 1-3 business days to process it. During weekdays, orders are processed within one working day. However, if you place your order on a Friday evening or over the weekend, please note that it may take a little longer to process.

Delivery Time

After your order has been processed, it will be dispatched. Standard delivery usually takes 8-12 business days. While we strive to ensure prompt delivery, please understand that there may be delays due to factors beyond our control, such as customs clearance or high demand periods.

Should you have any concerns or questions regarding your order, please don’t hesitate to contact our customer service team at contact@bensonandharper.com. We are here to help and will respond as quickly as possible.

How to Place an Order

Shopping at Benson & Harper is simple and straightforward:

Browse the product you’re interested in and click on "Add to Cart."
Double-check that you’ve selected the correct product options (e.g., size, color) before proceeding.
Once you’re ready, click "Proceed to Checkout."
On the Information page, you will need to fill in your shipping details. Be sure all information is accurate to ensure smooth delivery.
On the Shipping page, you can verify your address details again. Remember, we offer free shipping on all orders.
After confirming, proceed by clicking "Continue to Payment." All our payment methods are SSL-encrypted, ensuring a secure transaction.
Select your preferred payment method and finalize your purchase by clicking "Complete Purchase."

In case of any issues with your order, feel free to reach out to us at contact@bensonandharper.com.

Shipping Costs

Benson & Harper covers all shipping costs. This means that no matter where you are, your order will be delivered free of charge, and there are no minimum order requirements to benefit from this service.

Shipping Your Order

Once you’ve found the perfect outfit or accessory, we know you’re excited to receive it! That’s why we work hard to ensure your order is processed and dispatched as quickly as possible.

To maintain our competitive pricing and reduce our environmental impact, we consolidate shipments and dispatch them in bulk once we reach a certain volume. This helps us keep operational costs down while promoting sustainable logistics practices.

Please keep in mind that, like many other online retailers, we occasionally face delays due to external circumstances such as high order volumes, customs, or shipping disruptions. We greatly appreciate your understanding and patience in these situations, and we are committed to getting your order to you as swiftly as possible.

Legal Information

Benson & Harper London is a registered subsidiary of Global Commerce Media, a Hong Kong-based company. In accordance with UK e-commerce regulations, we ensure transparency in our shipping practices and provide clear return policies to protect consumer rights. By shopping with us, you agree to our terms and conditions, which are compliant with both UK and international commerce laws.

Should you have any questions about our shipping policies or any other aspect of your purchase, please feel free to contact us at contact@bensonandharper.com.

Shipping and Delivery