Privacy Policy

Privacy Policy for bensonandharper.com

1. Information on the Collection of Personal Data and Contact Details of the Responsible Entity

1.1 We are pleased that you are visiting our website and thank you for your interest. This privacy policy informs you about the handling of your personal data when using our website. Personal data includes any data that can be used to identify you personally.

1.2 The responsible entity for data processing on this website, in accordance with the UK General Data Protection Regulation (UK GDPR), is Global Commerce Media Limited, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central Hong Kong. The person or entity that decides alone or jointly with others on the purposes and means of processing personal data is referred to as the "data controller."

1.3 This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries directed to the data controller). You can recognize an encrypted connection by the "https://" and the padlock symbol in your browser.


2. Data Collection When Visiting Our Website

When you simply visit our website for informational purposes, meaning you do not register or provide us with any other information, we only collect data that your browser transmits to our server (so-called "server log files").

When you access our website, we collect the following data that is technically necessary for us to display the website to you:

  • The visited website
  • Date and time of access
  • Amount of data transmitted in bytes
  • Source/referral from which you accessed the site
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

The data processing is carried out according to Article 6 (1) (f) UK GDPR based on our legitimate interest in improving the stability and functionality of our website. No further use or sharing of the data occurs. However, we reserve the right to check server log files retrospectively should concrete evidence point to unlawful use.


3. Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser during your next visit.

If cookies are set, they collect and process certain user information, such as browser and location data as well as IP address values, to varying degrees. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed through individual cookies we implement, the processing is carried out in accordance with Article 6 (1) (b) UK GDPR either for the performance of the contract or in accordance with Article 6 (1) (f) UK GDPR to safeguard our legitimate interests in the optimal functionality of the website and a customer-friendly and effective design of the site visit.

We may work with advertising partners who help us make our internet offering more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). When we collaborate with the aforementioned advertising partners, you will be individually informed about the use of such cookies and the extent of the information collected within the following sections.

Please note that you can configure your browser to be informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for specific cases or generally. Every browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.


4. Contacting Us

When you contact us (e.g., via contact form or email), personal data is collected. The specific data collected through the contact form is apparent from the respective contact form. This data is used exclusively for the purpose of responding to your inquiry and for the associated technical administration. The legal basis for processing the data is our legitimate interest in addressing your inquiry in accordance with Article 6 (1) (f) UK GDPR.

If your contact is aimed at concluding a contract, then an additional legal basis for processing is Article 6 (1) (b) UK GDPR. Your data will be deleted once your inquiry has been conclusively dealt with, provided that there are no legal retention periods to the contrary.


5. Data Processing for the Establishment of a Customer Account and Contract Processing

In accordance with Article 6 (1) (b) UK GDPR, personal data will be collected and processed when you provide it to us to perform a contract or when opening a customer account. The specific data collected can be seen from the respective input forms.

You may delete your customer account at any time by sending a message to the aforementioned address of the data controller. We store and use the data you provided to fulfill the contract. After full processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and will be deleted after the expiration of these periods, unless you expressly consent to a further use of your data or we reserve a legally permissible further use of the data, about which we will inform you accordingly below.


6. Use of Your Data for Direct Marketing

6.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and will be used to address you personally.

For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have explicitly confirmed that you agree to receive the newsletter. We will then send you a confirmation email asking you to confirm by clicking the corresponding link that you wish to receive the newsletter in the future.

By activating the confirmation link, you grant us permission to use your personal data in accordance with Article 6 (1) (a) UK GDPR.

When registering for the newsletter, we store the IP address you registered with your Internet Service Provider (ISP) and the date and time of registration to trace any misuse of your email address later. The data collected during the registration for the newsletter will only be used for the purpose of promotional communication via the newsletter. You can unsubscribe from the newsletter at any time using the provided link in the newsletter or by sending a message to the responsible party mentioned above.

Once you unsubscribe, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to a further use of your data or we reserve a further data use that is legally permissible, which we inform you about in this declaration.

6.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range via email. We do not need to obtain a separate consent from you for this. The data processing is based solely on our legitimate interest in personalized direct advertising according to Article 6 (1) (f) UK GDPR.

If you initially objected to the use of your email address for this purpose, no email will be sent. You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the responsible party mentioned at the beginning. Only transmission costs based on the basic tariffs apply to you. Upon receiving your objection, the use of your email address for advertising purposes will be immediately stopped.


7. Data Processing for Order Processing

7.1 The personal data we collect will be passed on to the shipping company commissioned with the delivery as far as this is necessary for the delivery of the goods. Your payment data will be passed on to the commissioned credit institution as part of the payment processing, provided that this is necessary for the payment processing.

If payment service providers are used, we will inform you explicitly below about this. The legal basis for the transfer of data is Article 6 (1) (b) UK GDPR.


8. Contact Us for Feedback Requests

We use your email address to remind you once to submit a review of your order for the review system we use, provided you have given us your explicit consent during or after your order according to Article 6 (1) (a) UK GDPR. You can withdraw your consent at any time by sending a message to the responsible party for data processing.


9. Use of Social Media: Social Plugins

9.1 Facebook Plugins with Shariff Solution

This website uses social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded on the page using an HTML link. This ensures that when you access a page of our website containing such buttons, no connection is made with the servers of Facebook yet.

If you click on the button, a new browser window will open and access the Facebook page where you can interact with the plugins (if necessary after entering your login details). Facebook Inc. based in the USA is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and further processing and use of the data by Facebook as well as your rights and settings regarding privacy protection can be found in Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Google+ Plugins as Shariff Solution

This website uses social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded on the page using an HTML link. This ensures that when you access a page of our website containing such buttons, no connection with Google+ servers is established yet.

If you click on the button, a new browser window will open and access the Google+ page where you can interact with the plugins (if necessary after entering your login details). Google LLC based in the USA is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and further processing and use of the data by Google as well as your rights and settings regarding privacy protection can be found in Google's privacy policy: https://www.google.com/intl/en/policies/privacy/

9.3 Instagram Plugin as Shariff Solution

This website uses social plugins ("plugins") from the online service Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). To enhance the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are embedded on the page using an HTML link. This ensures that when you access a page of our website containing such buttons, no connection with Instagram servers is established yet.

If you click on the button, a new browser window will open and access the Instagram page where you can interact with the plugins (if necessary after entering your login details). Instagram LLC based in the USA is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of data collection and further processing and use of the data by Instagram as well as your rights and settings regarding privacy protection can be found in Instagram's privacy policy: https://help.instagram.com/155833707900388/


10. Online Marketing

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to serve relevant ads to users, improve campaign performance reports, or prevent users from seeing the same ads multiple times. Google captures which ads are served in which browser via a cookie ID and can thus prevent the same ad from being shown multiple times.

Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Article 6 (1) (f) UK GDPR. Additionally, DoubleClick can capture conversions related to ad requests using cookie IDs. This occurs, for example, when a user sees a DoubleClick ad and later accesses the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the extent and further use of the data that Google collects through the use of this tool and therefore inform you according to our knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may learn and store your IP address.

If you wish to object to this tracking process, you can block cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com at https://www.google.com/settings/ads, where this setting will be deleted if you delete your cookies. Alternatively, you can inform yourself about the setting of cookies and make adjustments at the Digital Advertising Alliance website: www.aboutads.info.

Please note that certain functions of this website may not be used or only limited if you disable cookies.

Google LLC based in the USA is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU. You can find more information about DoubleClick by Google’s privacy policy at https://www.google.com/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, in the context of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google's AdWords offer to attract attention to our attractive offers on external websites using advertising materials (so-called Google AdWords).

In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. We do this in order to display advertisements that are of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ad displayed by Google AdWords. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and do not serve personal identification. If the user visits certain pages of this website and the cookie has not yet expired, both Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers.

The information collected through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers are informed about the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to identify users personally.

If you do not wish to participate in tracking, you can block the use of cookies for conversion tracking by adjusting your browser settings to prevent cookies from being stored. You will not be included in the conversion tracking statistics.

We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Article 6 (1) (f) UK GDPR. Google LLC based in the USA is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU. Further information about Google’s privacy policy regarding advertising can be found here: https://www.google.com/policies/privacy/

You can permanently disable cookies for ad settings by preventing them through an appropriate setting of your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=en.

Please note that certain functions of this website may not be used or only limited if you disable cookies.


11. Rights of the Data Subject

11.1 The applicable data protection law grants you comprehensive rights against the data controller concerning the processing of your personal data (rights of access and intervention), which we inform you about below:

  • Right of access in accordance with Article 15 UK GDPR: You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of the right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the source of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the significance and the intended effects of such processing, as well as your right to be informed about the guarantees in accordance with Article 46 UK GDPR when your data is transferred to third countries;

  • Right to rectification in accordance with Article 16 UK GDPR: You have the right to request the immediate rectification of your inaccurate data concerning you and/or completion of your incomplete data stored by us;

  • Right to erasure in accordance with Article 17 UK GDPR: You have the right to demand the erasure of your personal data under the conditions specified in Article 17 (1) UK GDPR. However, this right does not exist, in particular, if the processing is necessary for the exercise of the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;

  • Right to restriction of processing in accordance with Article 18 UK GDPR: You have the right to request the restriction of processing of your personal data while the accuracy of your data disputed by you is being verified, if you refuse the erasure of your data because of unlawful processing and instead request the restriction of processing of your data, if you need your data for the establishment, exercise, or defense of legal claims, after we no longer need these data for purposes of processing, or if you have lodged an objection on grounds relating to your particular situation, as long as it is not yet clear whether our legitimate grounds override yours;

  • Right to notification in accordance with Article 19 UK GDPR: If you have asserted your right to rectification, erasure, or restriction of processing against the controller, they are obliged to notify all recipients to whom your personal data has been disclosed of such rectification or erasure of the data or restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability in accordance with Article 20 UK GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller, where technically feasible;

  • Right to withdraw consent granted in accordance with Article 7 (3) UK GDPR: You have the right to withdraw your consent for the processing of data at any time with effect for the future. In the event of withdrawal, we will immediately delete the affected data, provided that further processing cannot be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;

  • Right to lodge a complaint in accordance with Article 77 UK GDPR: If you believe that the processing of your personal data infringes the UK GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your residence, your place of work, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.


12. Right to Object

If we process your personal data based on our overriding legitimate interest in the context of a balancing of interests, you have the right to object at any time, for reasons relating to your particular situation, to this processing with effect for the future. If you exercise your right to object, we will cease processing the affected data. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. You can exercise the right to object as described above. If you exercise your right to object, we will cease processing the affected data for direct marketing purposes.


13. Duration of Storage of Personal Data

The duration of storage of personal data is based on the respective statutory retention period (e.g., commercial and tax retention periods). After expiration of the period, the corresponding data is routinely deleted, provided they are no longer required for contract fulfillment or initiation and/or we have no legitimate interest in further storage.


This Privacy Policy was last updated in 2024.